Privacy Policy

This Privacy Policy applies to information collected by Texplore via its websites and was last updated on January 1, 2016.


The Information that Texplore Collects via websites

Texplore collects (i) information that you provided directly to Texplore and (ii) information from the history of your visit to Texplore websites. The information Texplore collected may include personal information which will be protected in accordance with your right to privacy.


Collection of Personal Information

Texplore may collect and use your personal information via Texplore websites in accordance with this Privacy Policy.

You are not required to provide your personal information to Texplore. However, if you choose not to do so, you may not be able to fully utilize the features or services in Texplore websites. Texplore may also collect your information using cookies or other similar devices. For more information, please consult Texplore Cookies Policy.


Use of Personal Information

Texplore may use your personal information for the purposes stated in this Privacy Policy or for purposes notified to you at the time of collection. Texplore will request additional permission from you if Texplore needs to use your personal information for other purposes which are not notified to you at the time of collection. Texplore will store your personal information for a duration necessary to fulfil such purposes.


Disclosure and Sharing of Personal Information

Texplore will not disclose or trade your personal information to any third party without your consent except for the following:

  1. when the law, legal process, litigation or other law enforcement procedure requires the disclosure of your personal information, this includes disclosure to public or governmental authorities, agencies, or organizations for the purpose of law enforcement or in response to a lawful request; or
  2. when Texplore considers that the disclosure of your personal information is necessary to prevent any danger or damages, or to investigate any activity which may be unlawful.

Texplore may share your personal information with the companies within the Texplore group. Texplore may also share your personal information with Texplore’s service providers who provide services to you on behalf of Texplore. These service providers will not disclose your personal information unless otherwise stated in this Privacy Policy or such disclosure is necessary for compliance with the laws.

Texplore reserves the right to transfer your personal information in case of corporate restructuring or in case substantial assets of Texplore are acquired.


Protection of Personal Information

In order to prevent unauthorized disclosure, use, modification, and destruction of personal information collected from Texplore websites, Texplore maintains security measures to ensure protection of your personal information.


Amendment to Privacy Policy

Texplore reserves the right to amend or modify the Privacy Policy without prior notice. The amended Privacy Policy will be published on Texplore website with the date of its latest amendment. It is advisable that you check this Privacy Policy periodically.

By continuing to use the product or service on Texplore website, you are deemed to accept the terms of the amended Privacy Policy.


Privacy Policy of the Linked Websites

Third-party websites that are linked to or from Texplore website may have their own privacy policy. It is advisable that you check their privacy policy of the linked websites upon your visit. Texplore is not responsible for any damage arising from the content or usage of the linked websites.


How to Contact Us

If you have any enquiry or suggestion, or if you want to contact us for any matter relating to your information, including request to delete/modify your information or your settings, please contact us using this Enquiry Form.


Information Texplore Collects via Mobile Devices

  • If you are using a location-enabled product, information relating to your location may be collected.Texplore will collect and use such information only for the purpose of providing the service you requested.
  • Web-enabled mobile applications may use cookies, web beacons, or other similar devices to collect your information and customize your browsing experience.
  • In order to help Texplore improve its products, services, and applications, certain mobile applications may use Google Analytics or other similar tools to collect your non-personally identifiable information. Using such methods, Texplore will acknowledge only which services and features of the application that are most used and the information about your device type, hardware, country, and language used in the download.
  • Texplore will use your information collected via mobile devices for the purposes stated in this Privacy Policy.


Sharing of Information Collected via Mobile Devices

Texplore will not share any information collected via mobile devices with any third parties except otherwise stated in this Privacy Policy or in the following circumstances:

  • Texplore may share your personal information with third party partners to the extent that it is necessary for providing services via mobile devices;
  • All requests are submitted through your carrier’s network that may have access to your information. For further information please check your network carrier’s privacy policy.
  • Certain mobile products and services may allow you to interact and share your information with others. For further information, please check privacy policy of your mobile device manufacturer, mobile service provider, and application developer.


Purposes for the Collection and Use of Personal Information

Your personal information may be collected and used for the following purposes:

  • Set up and manage your account;
  • Communicate with you for matters relating to your account, your transactions and billing information;
  • Authenticate and confirm your identity in order to ensure security;
  • Evaluate your interest in job at Texplore and contact you to offer career opportunities;
  • Inform, provide, and communicate the information regarding Texplore’ products, services, activities, surveys, and sales promotions to you;
  • Process, evaluate, and respond to you regarding the services you requested, including to provide feedbacks to your queries or demands;
  • Operate, evaluate, and improve Texplore business, develop new products and services,manage communication system, conduct market research and manage marketing and advertising efficiency, analyze Texplore products, services, and websites including administration of Texplore websites;
  • Provide services to investors;
  • Manage risk exposures and quality improvement;
  • Conduct any accounting, auditing, billing, and reconciliation activities;
  • Prevent fraud, unauthorized transactions, claims, and other liabilities;
  • Maintain security in providing services via Texplore networks and protect information and employees; and
  • Investigate and monitor compliance with laws, regulations, industrial standards, Texplore policies and regulations.


Cookie Policy

The word “cookies” includes cookies and other technologies of similar features which are governed by the Privacy Policy.


What are cookies?

Cookies are small files stored by web browsers in your computer or other internet enabled devices. Cookies help your web browser navigate through websites. However, cookies will not collect data which are stored in your computer or your files.

When web server requests web browser to read information from cookies, information from cookies will enable websites to provide user-friendly services or to better tailor services according to user’s interests and needs. In order to protect your privacy, web browsers will only allow websites to access only the cookies that have been sent to you.


Why do we use cookies?

We use cookies to learn how you interact with the contents in our site and to improve your browsing experience when you visit our site.

Cookies will remember the type of browser that you use as well as other add-ons that you installed on your browser. Cookies will also remember your preferences such as your language and regions which will be set as your default settings when you re-visit our site. Cookies will also enable you to give score to webpages as well as to complete questionnaires.

Some cookies are session cookies which will temporarily stay on your device until you close your browser. Other cookies are persistent which will stay in your device for a longer period of time.


Third parties cookies

We may use third party services in some features on our site. For example, webpages that embed video clips from YouTube or which contain links to YouTube (or other third parties contents) may contain third-party cookies. You may need to consult website policies of these third parties to learn more about how they use cookies.


How to refuse or delete cookies

We do not use cookies to collect any personally identifiable information. However, if you do not want to receive cookies, you can refuse or block cookies from Texplore or third party providers by adjusting settings in your browser (please refer to Help menu in your browser for further instructions). Please note that most web browsers will automatically receive cookies. If you do not want to receive cookies, you may need to periodically refuse or delete cookies. In case you want to learn more about cookies in other devices’ browser (e.g. smartphones, tablet, etc.) including how to refuse or delete cookies in such devices, please consult your device’s user manual.

Please be advised that in the event you choose to block cookies, you can still visit our site. However, certain parts of our websites or services may not work properly.